Welcome to Al Hadi Abaya’s Shipping and Delivery Policy. This page outlines all the information you need about our shipping methods, costs, and delivery timelines.
1. Shipping Locations
We currently ship to locations within India and select international destinations. If you are unsure whether we ship to your location, please contact our customer support team at alhadiabaya@gmail.com.
2. Shipping Charges
- Domestic Shipping (India):
- Free Shipping
3. Delivery Timelines
- Within India:
- Standard Shipping: 7-15 business days, minimum day of shipping is 7 days, max to max hardly it takes 15 days.
4. Order Processing
- Orders are processed within 2-3 business days of payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment on the courier’s website.
6. Failed Deliveries
If delivery is unsuccessful due to incorrect address details or unavailability, the courier may attempt redelivery or return the package to us. In such cases:
- For Domestic Orders: Additional charges may apply for reshipping.
8. Shipping Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Customs clearance
- Courier-related issues
We will notify you of any significant delays and ensure the quickest resolution possible.
9. Lost or Damaged Packages
If your package is lost or arrives damaged:
- Please contact us within 48 hours of delivery with photos and details.
- We will work with the courier to investigate and resolve the issue promptly.
10. Contact Us
For questions about shipping and delivery, please contact us at:
Email: alhadiabaya@gmail.com